Last updated: 18th July 2023
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”
SMS MARKETING PRACTICES
By providing your phone number and opting in, you consent to receive marketing messages via SMS from EzSpace Innovations Ltd. ("EzSpace," "we," "us," or "our"). The following provisions detail how we collect, use, and manage your personal information for SMS marketing purposes:
Consent to Receive SMS Marketing: When you provide your phone number and opt-in to receive SMS marketing messages, you grant us permission to send you promotional and marketing communications via SMS.
Message Frequency: We will send SMS marketing messages with information about our products, services, promotions, and updates. The frequency of messages may vary but will be within the limits stated in your consent.
Opt-out Instructions: You have the right to opt-out of receiving SMS marketing messages at any time. To unsubscribe, reply with "STOP" to the SMS, or follow any other opt-out instructions provided in the messages.
Personal Information for SMS Marketing: We may collect and use personal information, including your name and phone number, for the purpose of sending SMS marketing messages to you.
Third-Party Service Providers: We may use third-party service providers to assist us in delivering SMS marketing messages. By opting in, you acknowledge that your information may be shared with these providers solely for SMS marketing purposes.
Data Security: We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, please note that SMS messages are sent over mobile networks and may not be fully secure. We recommend exercising caution when sharing personal information through SMS.
Data Retention: We will retain your personal information collected for SMS marketing purposes for as long as you continue to opt-in to receive SMS marketing messages. If you choose to opt-out, we will remove your phone number from our SMS marketing list promptly.
Compliance with Laws: We may share your personal information to comply with applicable laws and regulations or respond to lawful requests from authorities.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
71-75 Shelton Street, Covent Garden, London, ENG, WC2H 9JQ, United Kingdom.